Q & A
Here's a few of our frequently asked questions and answers! Still have questions? Please ask us directly.
How do I place my order?
There are a few ways you can place your order with us! The best and easiest way is via our Order page where you can check out instantly be it cupcakes by the dozen or fondant decor ala carte. To place a custom order for cakes or cupcakes, please use form submission page here. You can also reach us directly by email at: firstname.lastname@example.org We will gratefully reply in the order received.
Do you offer gluten free, sugar free or vegan options?
We do not offer vegan cakes at this time; however, gluten free and sugar alternative cupcakes are available upon request. Please keep in mind pricing may differ from gluten and sugar inclusive cakes. Shoot us a note for a quote, today!
Do I need to make a deposit for my order?
Orders of 100 servings or larger including weddings, require a 50% non-refundable cash or card deposit, to reserve the date. All other orders can be paid in cash or credit card upon delivery or pickup. Sorry, we no longer accept checks.
Do you deliver?
Creme de la Crumb offers free local delivery (within 5 miles of 94601) at no extra charge. Delivery charges may apply beyond at a per mileage rate. Delivery for formal event and tiered cakes is included in the cost of each quote, unless otherwise requested. Delivery and setup for formal events vary on location and setup needs, typically ranging between $50-$100.
How far in advance should I place my order?
It is best to book occasion cakes and cupcakes 2 to 3 weeks in advance, we recommend ordering your cake as soon as you know the details. Wedding cakes, or large orders should be booked at least 1 to 2 months in advance. Last minute orders may be available if the day has not been fully booked.
Do you make sheet cakes?
Nope, we pride ourselves in making every cake a creative work of art rather than simply the top of the cake, like most sheet cake designs.
Can you reproduce a design from a photo?
We love to use your photos as inspiration but we would much rather give you a unique cake, combining your photos with our own design. If you're a business looking for logo to be printed for a corporate event, let us know! As we now offer printable cupcake decor.
Please note: due to licensing and royalties, we cannot reproduce an image that you do not own.
Do you offer individually wrapped cupcake favors?
Yes we do! We will bring your vision to life, be it a corporate event or party. Let's chat, contact us directly here.
Do you offer dessert table spreads?
We sure do and its one of our favorite things. Celebrate your next event with our custom dessert table spread! Tailored to your vision, each dessert table includes: cupcakes by the dozen, a 2-layer cutting cake, cake pops by the dozen, dipped rice crispy pops, coordinating colored candy (perfect for jarring displays), cupcake stands and cake plates. Pricing quotes available per item per serving, contact us to your event dates!